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Some of them can sometimes be completed by one person, but in most cases a Cross Functional Team (CFT) approach will reap the greatest benefits and increase chances of reaching the true “root cause”.
There are also several problem solving methods that use Root Cause Analysis within their problem solving process, such as Eight Disciplines of Problem Solving (8D), Six Sigma / DMAIC, or Kaizen.
It may also be necessary to initiate interim containment or corrective actions.
The team should review all gathered information and further define the problem.
The problem should be defined based on facts and data.
The root cause has also been described as an underlying or fundamental cause of a non-conformance, defect or failure.
Furthermore, the term “root cause” can also be referred to as the precise point in the causal chain where applying a corrective action or intervention would prevent the non-conformance from occurring.